When the order arrives at the branch, you will receive an SMS message from "Nova Poshta" indicating the invoice number.
You can receive the order at any time after receiving an SMS about the arrival of the parcel. Office hours тут.
Your order is stored free of charge in the branch for 5 working days.
- Specify the invoice number from the SMS message.
- Present your passport (for all orders over 15,000₴, a copy of an identity document is mandatory, in accordance with the Law of Ukraine - Article 10)
- You pay only the cost of the product and delivery. No additional fee is charged when receiving the order at the "Nova Poshta" branch.